We are pleased to announce that we have developed a direct maintenance request line to improve the efficiency & speed in which all maintenance requests are handled.
Tenants can call our 24 hour maintenance hotline at the following number (951) 777-0820.
Your maintenance request will be answered by a live operator who will be happy to help you. A Work Order will be created. Non-emergency requests will be placed into queue and begin being processed the next business day. Emergencies will handled as quickly as possible.
Please speak slowly and clearly.
Unfortunately we are not able to accept maintenance requests over the phone through our main office number. Please feel free to let us know if you have any questions and we look forward to placing your rental worries to rest!
Monday - Friday 9:00 am - 5:00 pm
After Office Hours (Including Holidays) : Phones are monitored after hours and on the weekends, so all maintenance requests should still be handled according to the above.
Please refer to your signed copy of the MAINTENANCE REQUEST PROCEDURES provided upon move-in for examples of emergency situations and reimbursement criteria.
Tenants will be held responsible for any repairs that are due to negligence and/or abuse.
Some examples are:
1. Using improper oven cleaner on self-cleaning oven.
2. Grease accumulation on or around burners.
3. Food spills and overflows.
Central heat / air:
1. Leaving the damper closed when starting a fire.
2. Using lighter fluid on wood.
3. Building too large a fire for the size of the fireplace.
4. Leaving the screen / glass doors open while a fire or embers are burning.
We provide fast respond to tenant maintenance request at First Choice Property Management in Riverside California. Fixing Rental Properties, Dishwasher, Stove/Oven, Central heat / air, Fireplace, Bathroom